A. Company / Customer Registration and Authorization:

1. Customer Registration Form MS-Word format PDF format
(For First-time Registration of Authorized Persons for raising service requests or accessing data centre – Permanently Valid until change request is applied)
 
2. Customer Registration Change Request Form MS-Word format PDF format
(For Subsequent Registration or Change of Registration of Authorized Persons as stated in (1))
 
3. Third Party Authorization Form MS-Word format PDF format
(For One-time or Time-Limited Registration of Authorized Persons for accessing data centre – Valid no more than one month ; Applicable to Customer’s staffs or contractors)
 
4. Company Name Change Request Form MS-Word format PDF format
(For Change of Company Name if required)
 

B. Service Requests:

1. DNS Registration Service Request Form MS-Word format
(For requesting DNS request)
 
2. Backup (Tape Changes) Request Form MS-Word format PDF format
 
3. Managed Firewall Service Request Form MS-Word format
 
4. Application Monitoring Service Request Form MS-Word format
 
5. Registration Form of Layer-2 Network Device for Co-location Customers MS-Word format
 
6. Second-Opinion Application form of APNIC MS-Word format PDF format
 
7. Standard Facility Services Request Form (Version : 5.0 ; Last Update : 2008/11/01) MS-Word format
(For Meet-Me Room Cablings, In-building Cablings, In-building Telecommunication Services, Additional AC/DC Power feed/socket services, Vertical Trunking Access, and other facility-related service requests in MEGA-iAdvantage).
 


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